Effective Date: April 7, 2026

THI is committed to protecting your privacy and respecting your personal information. This Privacy Policy explains how we collect, use, and protect information from visitors to www.thi.lk, our online electronics accessories platform. THI operates both an online store and physical outlets.

Information We Collect

When you visit our website, we may collect:

• Name and contact details (email, phone number)
• Delivery address
• Order and purchase details
• Payment confirmation details (processed securely via a payment gateway)

We only collect information necessary to process your orders and provide our services.

How We Use Your Information

Your information is used to:

• Process and confirm your orders
• Arrange delivery through our logistics partner
• Communicate with you about your purchases
• Provide customer support

We do not send unsolicited marketing messages unless you have requested them.

Payment Information

All payments on the website are card payments only, processed securely via the OnePay payment gateway. We do not store card details on our systems.

Delivery Information

Orders are delivered through our third-party delivery partner, Koombiyo Delivery Pvt Ltd, Sri Lanka. We share only the necessary details (name, contact number, address) with the delivery partner to complete your order.

Data Protection & Sharing

We respect your privacy. Your data is not sold or shared with third parties for marketing purposes. Information is only shared when necessary (e.g., delivery, payment processing). We take responsible steps to protect your data.

Data Deletion

Users can request the website to delete their data via the website “Contact” page. Data will be deleted after review and analysis. For further inquiries, please contact us via the website email. Requests will be reviewed and processed accordingly.

Intellectual Property

All content on www.thi.lk, including logos, images, and text, is the property of THI and protected by applicable copyright laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.